Archive for Solutions

License Expiration for OCS/OC 2007 R2 Evaluation Edition

Microsoft has just released the following Knowledge Base articles (KB972041, KB972042) to address the incorrect calculations of license expiration dates for Office Communications Server (OCS) 2007 R2 and Office Communicator (OC) 2007 R2 Evaluation Edition. The current expiration dates were calculated based on build time, causing the OCS 2007 R2 and OC 2007 R2 Evaluation Edition to expire after June 13, 2009.

Microsoft has issued the fixes below to correct the issues. By applying this fix, the expiration date will be updated to one hundred eighty (180) days after the initial installation of OCS R2 or OC R2 Evaluation Edition, as stated in the license terms for these applications.

To get the updates packages, please go to:

Office Communications Server 2007 R2
Office Communications2007 R2

Or to get your new evaluator edition, please go to:
Office Communications Server 2007 R2 Eval

Office Communicator 2007 R2 Eval

Unified Communications

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Event 5021- The Identity of Application Pool LSGroupExpAppPool is Invalid

I ran across an issue deploying an OCS 2007 R2 Standard Edition Server today. Web Component validation failed and attempts to browse to the GroupExpansion or Abs virtual directories results in a HTTP Error 503. The service is unavailable. Upon further investigation, the LSGroupExpAppPool application pool in IIS was disabled. The application pool would become disabled as soon as IIS received a request for any application running under the pool. When this occured, the following event was logged:

Event ID: 5021

Source: Windows Process Activation Service (WAS)

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OCS Certificate SHA-2 Issue

Today I was told about a certificate issue that can cause problems when OCS servers are deployed with certificates that implement the SHA-2 algorithm (SHA-256, SHA-384 and SHA-512). The Cryptographic Service Provider in Windows XP SP2 and 2003 SP2 and older does not support these algorithms. Newer Operating Systems like Vista and Server 2008 provide support for these algorithms by default.

When applying this limitation to OCS, you may see the following error in the event log of a Communicator client on an older OS when certificates using these algorithms are deployed:

Source: Schannel
Event ID: 36876
Description: The certificate received from the remote server has not validated correctly. The error code is 0×80096004. The SSL connection request has failed. The attached data contains the server certificate.

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OCS Software Update Service Adventures

So you may have read some blog posts about the perils of installing OCS SUS, to update the Tanjay device. I recently attempted this myself and hit several glitches. This is definitely not an easy procedure.

When you begin with the OCS SUS Deployment Guide, it assumes that you have a SharePoint site collection at http://<hostname-of-sharepoint-server> listening on port 80. The SUS SharePoint site MUST be located at http(s)://<hostname-of-sharepoint-server>/sites/UCUpdateServer. The UCUpdateServer site will be created by the SUS SharePoint installation process but the root Site Collection must already exist for the Deployment Guide to make any sense. The Deployment Guide refers to the root site collection as SharePoint-80.

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Exchange 2007 SP1 Update Rollup 4 Nightmare

I was one of the unfortunate who happened to install the update Tuesday night. I followed Scott Roberts’ instructions for fixing the EWS web.config, but I had an additional anomaly. Throughout the entire web.config were randomly scattered NULL characters which had replaced valid characters. So for some people, a find and replace on %ExchangeInstallDir% might not completely solve the issue. Try opening the web.config up in a better text editor that is capable of displaying non-text ASCII characters. I used Notepad++ for this. You will still have to find and fix the NULL characters by hand. See the MS Exchange team blog entry for more info.

http://msexchangeteam.com/archive/2008/09/11/449787.aspx

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SQL 2005 Installation Error

Got this error when trying to install a new instance of SQL 2005 Standard on Windows Server 2003 R2:

SQL Server Setup failed to modify security permissions on registry key SOFTWARE\Microsoft\Microsoft SQL Server\MSSQL.X\MSSQLServer\SuperSocketNetLib for user Username. To proceed, verify that the account and domain running SQL Server Setup exist, that the account running SQL Server Setup has administrator privileges, and that the registry key  exists on the destination drive.

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